| Connect:
Study on Outsourcing Approved; Online Survey in Field
Posted 05/29/07
A new study, recently approved by the Foundation, will look at how companies in the equipment leasing and finance business can and do enhance their capabilities and performance by outsourcing business processes. If you have received the online survey, one part of the study’s data collection activity, the researchers look forward to your response. (One online survey was sent to each ELFA member finance company.)
The study will address:
- common myths about outsourcing;
- perceived and actual quantitative and qualitative benefits of outsourcing;
- evaluating when and how to use outsourcing;
- decision making - what to outsource and selecting the outsource;
- how the evaluation to outsource or not improves understanding of all company operations;
- internal obstacles to outsourcing and how to address them;
- external obstacles to outsourcing and how to address them;
- how to make outsourcing work - the responsibilities of the client company and the outsource;
- how to avoid a growing gap between expectations of the outsource and the client company regarding operating priorities;
- how outsourcing changes remaining operations and strategy - improvements and sharpening;
- the impact of outsourcing on company and employee focus - improvements and sharpening;
- how cost reduction motivation to outsource morphs into qualitative motivations such as working smarter and faster;
- when outsourcing does not add any material benefit;
- implications of outsourcing for operating software companies and their systems;
- outsourcing related to how companies are organized and structured;
- outsourcing alternatives.
The study, sponsored by Genpact will be available in September 2007.
Sites of Reference:
http://www.leasefoundation.org/Work/grants/currentrsrch.htm
CONTACT:
Lisa A. Levine, CAE
Equipment Leasing & Finance Foundation
Phone Number: 703-527-8655
Fax Number: 703-465-7488
E-mail: llevine@elfaonline.org
